Consumer advocates question whether supermarket savings from self-checkout should lower prices
Consumer NZ says supermarkets should pass on cost savings from self-checkout technology to shoppers.
Supermarkets are reducing staff costs by deploying self-checkout technology, but consumer advocates argue these savings are not being reflected in lower prices for customers. Consumer NZ has raised the question of whether the efficiencies gained should result in price reductions for shoppers using self-service options.
Covered byRNZNZ HeraldOtago Daily TimesNot covered byStuff1NewsNewstalk ZBNewsroomThe SpinoffBusinessDeskinterest.co.nz
Coverage across the news outlets we track, as at publication.
What outlets are saying
RNZ
Should customers pay less when they use a self-checkout?
The supermarkets are saving money through less staff resourcing, but those savings are not being passed on to shoppers.
NZ Herald
Should customers pay less when they use a self-checkout?
Consumer NZ says self-service savings should be passed to shoppers.