MSD removes emergency housing targets from manager performance reviews
The Ministry of Social Development has stopped assessing managers on emergency housing numbers following concerns about perverse incentives.
The Ministry of Social Development has dropped emergency housing targets from manager performance reviews. The change follows an investigation that revealed managers were being assessed on the number of emergency housing applications — a metric advocates warned could create pressure to deny applications. The removal of this performance indicator is intended to address concerns about how such targets might influence decision-making.
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1News
MSD drops emergency housing target from manager performance reviews
The change follows a 1News investigation revealing managers were assessed on emergency housing numbers — a metric advocates warned could create a "perverse incentive" to deny applications.
1News
MSD drops emergency housing reduction target from manager KPIs
The change follows a 1News investigation revealing managers were assessed on emergency housing numbers — a metric advocates warned could create a "perverse incentive" to deny applications.